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Frequently Asked Questions

Here you will find the most frequently asked questions to our experts.

Quality and Technical

What are your COF parameters?

Our films are produced according to the following parameters:

  • Low slip level: 0.35 - 0.60
  • Medium slip level: 0.20 – 0.35
  • High slip level: < 0.20

Do you have a quality control system in place?

Since PolyExpert is committed to offer you the best polyethylene films on the market, our products are submitted to an extensive quality control process, including raw material quality control, product quality verification (during production and once finished), sampling and testing of every batch, non-conformity detection system and complaint management, among others.

Sales and Customer Service

I would like to get an quote or further information about your line of products. How can I get it?

You may contact us at 1-877-384-5060, Monday to Friday, from 9:00 a.m. to 5:00 p.m. One of our Customer Service Representatives will be pleased to answer all your questions.

Shipping and packaging

What type of packaging do you offer?

Poly Expert offers multiple packaging options to better serve your needs. Do not hesitate to contact our Customer Service representatives to help you choose the best one for you.

How far do you deliver?

PolyExpert is committed to offer you the best films available on the market, no matter where you are.

Products

Do you offer perforated, micro-perforated or « bags on rolls »?

No. PolyExpert offers you the best quality polyethylene films ready to be converted in traditional or embossed versions (taffeta or diamond embossing).

Do you offer biodegradable films?

Yes.  We presently offer biodegrable films for the agricultural sector and are working towards developing films for flexible packaging in the food industry.  

Do not hesitate to contact one of our sales representatives to find out more about your specific application.

What forms of films do you offer?

PolyExpert offers you a wide variety of films, including sheets, tubes, U-films, J-films and C-films, in different gauges, with 3 to 6-inch cores and widths from 4 to 90 inches.

What type of films do you manufacture?

PolyExpert offers you the best quality in mono-layered and multilayered LDPE, LLDPE, mLLDPE, HDPE and MDPE blown films.

General

Do you offer conversion services as well? (bag manufacturing, printing, and so forth)

No. PolyExpert is the largest independant non-integrated polyethylene film manufacturer in Canada. We have focused our resources on producing films ready for conversion.

This is one of the reasons why Poly Expert has become a reliable partner for its customers.